PetalVault Data Stewardship

Effective: 15 July 2026

1. Our commitment

Luxurious Global, operated by CHAUDHARI SUMIT DHARMESHABHAI, respects your privacy. This document explains what personal data we collect, why we need it, how long we retain it, and the choices available to you.

2. Information we collect

• Account data: name, email address, phone number, and authentication credentials.
• Order data: delivery address, items purchased, payment method, and transaction references.
• Support data: messages, ticket references, and correspondence with our grower desk.
• Technical data: browser type, device information, and session identifiers for security.

3. How we use your data

We process personal information to create and manage accounts, verify email addresses, fulfil seed orders, coordinate courier delivery, process payments, respond to support requests, and comply with applicable legal obligations.

4. Data sharing

We share order and address details with courier partners solely for delivery. Payment information is processed through our secure payment gateway. We do not sell personal data to third parties for marketing purposes.

5. Retention

Account data is retained while your account remains active. Order records are kept for the period required by applicable commercial and regulatory requirements. You may request account deletion by contacting support@luxuriousglobal.com.

6. Your rights

You may request access to, correction of, or deletion of your personal data. You may also withdraw marketing consent at any time. Contact support@luxuriousglobal.com to exercise these rights.